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Our offering

Based on experiences from thousands of customer projects, Vehco has developed some high-value Professional Services packages. Best practices show that well-planned and carefully managed initial project roll-outs have a substantial impact on the profitability of a fleet management program. For this reason, our onboarding packages are compulsory for new customers.

Vehco onboarding packages

Vehco offers three types of onboarding packages. Project preparation and coordination are included in all packages:

  • Start-up meeting
  • Identify current status and needs
  • Set target with the project & training
  • Training plan including date and time
  • Sum up + handover to customer

Vehco Service packages

The scope of the training and the follow-up in the packages vary since customers have different needs, see below.

Online Onboarding package

This package is created for small customers or customers with limited needs or who have had a fleet management system before. Little need for administration of the system.

Training Scope
• Web training (Skype or similar)
• 1 session, 2 h (office users or System Administrator)

 

Premium Onboarding package

This package is created for clients who require a complete training and who are able to transmit knowledge internally (dispatcher, driver, super users)

Training Scope
• 2 sessions (4 h on-site + 2 h on distance)
• Office users/System Administrator/Drivers
• Sum up/handover responsibility

Follow-up
• 2h at distance

 

Superior Onboarding package

This package is created for medium-sized to large companies who require comprehensive training of superusers (focus: administration) and dispatchers/office users (focus: service modules) and drivers (if agreed with the customer).

Training Scope
• 2 sessions (8 h on-site + 4 h on distance)
• Office users/System Administrator/Drivers
• Sum up/handover responsibility

Follow-up
• 4 h on-site

 

Other training packages

In addition to the 3 onboarding packages, Vehco also offers the training packages below.

Super User Training

  • Can be located at the customer site or at Vehco 
  • Offers training in Vehco system
  • Fixed price per day

Installation Training

  • Training for technicians in how to install Vehco products
  • Located at the customer site
  • Fixed price per half or whole day

Project Management and integration services per hour
Based on our deep experience within Fleet Management and system integration, Vehco also offers general project management and system integration services in addition to the fixed packages above. Typically, the scope of such projects is agreed with the customer prior to start and they can be invoiced by the hour or as a fixed price.

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